Medical Receptionist - Full Time - Fremont Podiatry

Fremont, OH

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Responsible for greeting patients, providing information, communicating with departments, and scheduling appointments as required. Conveys a positive image of medical office.

Duties & Responsibilities:

Greets customers in polite, prompt, helpful manner.
Repetitively distribute forms for patient completion via clip board or electric devices.
Update and maintain correct patient data, insurance information and collects co-pays or outstanding balances owed NOMS.
Answers phones in pleasant manner and deals with customer needs expeditiously. Screens calls, takes messages, and provide information.
Scan documents in copy machine or desktop scanner, Identify documents, Process the fax folder and file in appropriate folders/charts.
Ability to establish and maintain effective working relationships with patients, employees, and the public.

Skills:

Knowledge of reception tasks, clinic policies/procedures, paperwork.
Knowledge of how to use office equipment including phone, computer and ehr systems.
Knowledge of customer service concepts and techniques.
Knowledge of business office procedures.
Knowledge of insurance coverage.
Knowledge of grammar, spelling, and punctuation to type patient information.
Skills in using office equipment satisfactorily and handling paperwork/filing adequately.
Skills in customer service principles by creating a pleasant waiting room atmosphere.
Skills in answering the telephone and using a multi-line telephone system in a pleasant and helpful manner.
Ability to communicate clearly in person and maintain cooperative relationships with patients, families, physicians, staff and other customers
Ability to organize, prioritizes tasks, and multitasks effectively
Ability to read, understand and follow oral written instructions.
Ability to sort and file materials correctly by alphabetic or numeric systems

Education & Work Experience:

High school graduation or GED.
Typing ability and Word processing/computer skills.
Minimum of one year experience in customer service setting
Preferably six months receptionist experience in health care setting and experience with office equipment.
Knowledge of medical terminology desirable.

Other Job Duties & Responsibilities:

Comply with all HIPAA and OSHA regulations and policies
Completes necessary paperwork such as encounter forms
Uses computer system to generate information necessary for billing
Maintains clean, orderly waiting area including beverage area and reading materials
Schedule testing/procedures and patient appointments with other physicians whom they may be referred as directed
Books, coordinates and reschedules patient appointments. Relays necessary messages to staff.
Maintains and updates current information on physician’s schedules ensuring that patients are scheduled properly and appointments are confirmed
Oversees waiting area, coordinate patient movement, reports problems or irregularities
Attends meetings as required
Assists in care and maintenance of office equipment
Other duties as assigned

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

Medical Receptionist - Full Time - Fremont Podiatry

Medical Receptionist - Full Time - Fremont Podiatry

Duties & Responsibilities:

Skills:

Education & Work Experience:

Other Job Duties & Responsibilities:

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