EHR Clinical Analyst - Full Time

Amherst, OH

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Under the supervision of Information Technology Director, this position will facilitate the development and implementation of the EHR System.

Duties and Responsibilities:

Develop and instruct training program for new providers and established team members and assist with the on boarding of new provider offices.
Review, evaluate, and test new software. Implement approved processes flows with team members
Identify, troubleshoot and resolve software problems through taking helpdesk calls and rounding within offices
Work closely with the vendor helpdesk to resolve software problems.
Assists users to identify software and procedural requirements.
Maintain excellent customer service while working with NOMS physicians and team members.
Assist analyst team with new user training, office workflow rounding and helpdesk as needed
Ensures that the software functions efficiently on a daily basis and remains in safe functioning condition
Stays abreast of leading-edge information technology, communications and healthcare software applications.

Knowledge of electronic medical record processes, problem identification, medical data processing practice.
Skill in performing as programmer/analyst to resolve critical problems, coordinate simultaneous efforts, recover from data loss, speed up development, improve program efficiencies
Ability to be oriented to end-user support needs across multiple sites
Strong leadership and communication skills, both written and oral.

Associates degree in information systems, clinical or technical field preferred.
Minimum of three (3) years progressively responsible experience in information systems. Health care setting preferred.
Electronic Health Record and/or eClinical Works experience preferred.

Office setting and computer facility. Minimal exposure to communicable diseases.

Requires sitting for long periods at computer terminal, bending, reaching, stretching.
May involve lifting up to 30 pounds of light equipment.
Requires manual dexterity for operation of keyboard.
Must be flexible, will include some evening hours
Position required 100% travel to NOMS outlying offices, which may include overnight stays.

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